FAQ’s

  • Is a mental health diagnosis provided?

    Since a mental health diagnosis is only required for insurance companies, we can provide one if you decide to use the out-of-network insurance option. Otherwise, we prefer providing a mental health plan that is tailored to best fit your needs, not the insurance company.

  • How much does a session cost?

    Each therapist has a different rate, please look at their profiles to find their rate.

    We accept HSA/FSA or all major credit cards. Payment is due at the time of service. We also hold a percentage of spots at a reduced rate because we believe therapy should be available to everyone, regardless of financial situation. Talk with your therapist about your situation to see if there are reduced rate options available.

  • Is Telehealth an option?

    Your privacy is of the utmost importance to us, therefore we ensure a HIPAA compliant platform for your privacy rights. For our Telehealth sessions, we ask for you to be in a private, uninterrupted space. The use of headphones is encouraged.

  • What if I need to cancel?

    A 24-hour notice of cancellation is required, otherwise you will be charged a full session fee due the day of your original appointment.

    If you are more than 20 minutes late to our appointment, we will need to reschedule and you will be charged a session fee. While Woven Wellness understands events happen in life, we ask that you please be respectful of your time and ours, so we can provide the best care to our patients.

  • If I schedule therapy for sexual concerns, what can I expect for the session

    We are mental health therapists, therefore touch is not involved in our treatment. We do not provide sex surrogate, gynecologist, or physical therapy services. However, at Woven Wellness we do want to understand your concerns, create a plan you are comfortable with, and recommend tools you can use outside of our session. If we find those are not helping, we are happy to discuss and recommend a different specialist.

  • Do you accept insurance?

    In order to provide the best service possible to you, Woven Wellness does not accept insurance. We prefer to tailor your treatment to what will work best for you, without having to follow insurance restrictions. There is an option called Superbill that allows you to submit your sessions for potential out-of-network reimbursement. If this is the route you prefer to use, please check with your insurance to see if our sessions will qualify for this benefit and what is included, before scheduling an appointment.